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Coke H Sarma
Thank you for taking my call the other day. We talked about repairing a single handle Delta shower faucet. I mentioned that I had a problem removing the bonnet but was able to remove it using a strap wrench. A very simple tool, but very useful. I still am unable to find a replacement bonnet or escutcheon. I cleaned up the old escutcheon but the gaskets on the back were shot, so I rolled some plumberís putty into a long cylinder and formed it into a gasket. Seemed to work fineÖthanks for your help.
Ray in Connecticut
Item #: 89235 Model #: R10000-IPWS
I was googling info on what is a dishwasher air gap and your site amongst others came up. I watched you in one of your videos demonstrating maintaining a dishwasher air gap. It was very informative and enjoyable to watch. Thank you for all of your wisdom and knowledge.
Amanda Brown, OrangeBook
Stewart & Patty
Greg's website is great, you need to click on some of the frequently unanswered questions (FUQ's) to see all of the free information Greg provides. It doesn't stop there either, I called Greg and discussed my problem with him. I was thinking I needed a main sewer line camera to check my pipes, but he convienced me to take the problem one step at a time and get my main line snaked first (I didn't know cameras don't work in flooded lines). As Greg does not do main line snaking, he even recommended a couple of other local plumbers. Next time I need ANY plumber services I will definately call Greg, hopefully he will be able to help me directly next time!
Hi Greg, I went to your site to see if you had the answer to this question..It's a fun site to cruise around in.. I just listened to the mysterious vibrating pipes story...funny! Reminded me of stuff that happened when I was installing phones.
Ok...the question.† What's the best remedy for a slow shower drain?† In 10 years I've not had a problem, but in recent weeks it has been draining slow...not quite ankle bone deep by the end of the shower and it drains in a few minutes.† Draino? Liquid Plumber? Your secret recipe?
Good call in writing out Frequently Unasked Questions instead of the acronym :-D
I wanted to say how much I appreciated your talking me through a leak repair a little while ago!
A solder joint in one of my pipes had cracked and was leaking. I'm a pretty handy guy, but I wasn't sure if I would do it right. I sent you a picture of the joint and you talked me through it all, including a step or two I might not have gotten right. I'm sure you saved me at least $150 for not having to have someone come out and do it, and who knows how much for not having an improper DIY job go bad.
Dearest Plumbing Evangelist!
I hope this finds you well and happy!
I saw this today in a daily ďemail columnĒ I receive Ö and it made me think about your admonition about lemons in garbage disposers! I wonder if itís the same thing.
"Squeaky Clean. Clean the inside of your dishwasher with two packets of unsweetened lemon Kool-Aid. Pour the packets of Kool-Aid into each of the dishwasher's detergent cups and run it empty on the longest and hottest cycle available. Lemon Kook-Aid is loaded with citric acid, just was you need to remove soap residue and hard water minerals that collect inside the dishwasher"
[Note from Greg: No, itís not something I would do or suggest. Itís a weak, pretty-smelling attempt to clean/descale an appliance. Vinegar is tested in labs, I doubt kool aid is. I doubt an engineering firm would spec it, they do spec vinegar.]
Also, by the way Ö you installed a dishwasher for us in November (it was a bear getting the old one out, and the new one in), and you told me that even the cheapest dishwasher can be made quiet for almost no cost, and that the cleaning ability is about the same for most machines (need 2 arms, though).
I ended up buying one of the most basic models at the Sears store in Ramona and you put it in for us. You did install the soundproofing, and you were right Ö it really does a great job keeping the noise down.
But I wanted to let you know two things: 1) the soundproofing material (foam) is visible when looking at the front of the machine, and I wouldnít go that way again because it looks pretty tacky, and 2) the machine itself is really not that great Ö I guess you really do get what you pay for, and I didnít pay much. So Iíll be looking to replace that machine sooner than later and I know that will give you a headache because it took you considerable effort to get it in. Iím thinking maybe Iíll look for a much higher-end machine, maybe even a used one if somebody is upgrading or something Ö and I also made a mistake not getting stainless, so Iíll be smarter next time also. We need to start replacing all of our appliances and so I really jumped the gun on the dishwasher.
Greg, this note is not meant as a complaint Ö I only want to provide feedback, because youíre so good about taking in and passing along information to your clients, and I would want your other clients to know itís probably not a good idea to get a really inexpensive dishwasher Ö or at least not the inexpensive Sears brand.
Hope to see you soon and that the music festival is coming along well. I saw some ads in the paper and although I have to be in the east for a couple of weeks for a client, Iím hoping to re-arrange my schedule to be able to make it.
Till then, take care.
Nancy (Schaefer) Richards
I took a look at your website and enjoyed your FUQís. This is great! You should set up some sort of customer survey and ask questions that you would like answered. (i.e.- where you satisfied with the job? Was the job done to your satisfaction? Would you consider using us in the future? ) I love the explanations of the FUQís! They are things that really make you think!
Thank you very much & Best Regards,
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